A system restore would be recommended. You should be able to see if you have any restore points available, and I would strongly encourage to restore back to the point before any software or driver installs and before the issue started Occurring.
I would also encourage the use of the BSOD Viewer in order to determine any STOP codes or other failures. I it will be important to know if anything is crashing, such as any drivers.
I would also setup monitoring for temps and voltage and other aspects by using a tool such as HWINFO64. This tool with allow you to create a running log that we can later go back and review.
I would also check on the Dell diagnostics page and run the testing (the more tests the better) to see if any errors show up or if everything is good.
PhoenixBennu
2 Intern
•
501 Posts
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November 25th, 2013 22:00
A system restore would be recommended. You should be able to see if you have any restore points available, and I would strongly encourage to restore back to the point before any software or driver installs and before the issue started Occurring.
I would also encourage the use of the BSOD Viewer in order to determine any STOP codes or other failures. I it will be important to know if anything is crashing, such as any drivers.
I would also setup monitoring for temps and voltage and other aspects by using a tool such as HWINFO64. This tool with allow you to create a running log that we can later go back and review.
I would also check on the Dell diagnostics page and run the testing (the more tests the better) to see if any errors show up or if everything is good.
Let me know what you come back with.
SpencerRaz
2 Posts
0
November 25th, 2013 22:00
thank you for the help
i didnt not make a restore point before and the computer made one after it started it happen
i will make sure to use the BSOD Viewer once i completely restore the computer
PhoenixBennu
2 Intern
•
501 Posts
0
November 27th, 2013 03:00
Definitely let me know how it goes. Want to get you up and running again before any more delays. :)