Re: Alienware M17xR4 Windows 8 Pro 64bit problem with Sound Blaster Recon3Di - Creative CT9570
For the sound problem, uninstall the audio driver and software, flash the BIOS and finally reinstall the driver.
The optical drive issue could be related to the on screen display software, click here for the fix.
Kanndy Murillo Dell | Alienware Technical Support Opening your case and/or replacing parts yourself does not void your warranty! Check out our disassemble videos on YouTube If you need extra assistance please use , I can't always reply to PM's