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February 11th, 2015 06:00
Alienware M18x R1 - automatic restarting issue & no service tag available
Dear users,
I recently got this laptop and had been working perfectly well until a few days ago, when it started giving me screen glitches and random restarts. I performed the ePSA diagnostics and there were no failures shown. I presumed it to be an issue with the video card, but then my laptop should have never started and should have given me 8 beeps error code all the time. Though, i once got the 8 beeps but upon restarting, it went away. Also, the laptop restarts right after the windows logo is flashed on the screen.
I would appreciate if any of you can help me. The most weird thing to discover was that the laptop actually havent got a service tag label on the panel, neither there is one in the CMOS.
Thanks.
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Alienware-Joe
671 Posts
0
February 11th, 2015 11:00
8 Beep code is a failure with the LCD, there must be a loose cable or a broken cable inside of it.
If you need help opening up the system, you can always refer to this video.