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June 12th, 2012 17:00

Alienware Proactive Desktop Documents, are they Working

Hi Chris, was just wondering if there is something wrong with the links in your proactive documents.

Every time I try to click the links I just get sent to Dell.com.

Looks like some good info in there and want to be "Proactive" when the new lappy arrives in a few days time :)

While I'm here can you tell me how I can easily remove all personnel info from lappy that is being sent back, as it is scattered far and wide thoughout the computer?

Regards

Mutumba

 

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June 13th, 2012 08:00

Thanks Chris, I hope they do it soon because there is good info there. The alienware respawn is pretty much useless as they do not have a respawn partion as far as I can tell. I tried to use it and it said there was none. I was trying to use as my new/almost old M18x had a problem where the SLI has died. I spent 4 days trying to fix it but eventually gave up and logged a few tickets will Dell support on this side of the world, but as usual they are next to useless. Do you have any other suggestions to delete personnel info?

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June 13th, 2012 08:00

The Bitly site made an update that killed all of our links. We have filed a trouble ticket with them. No ETA from them. Run the Alienware Respawn software to revert the data back to the factory image. That will erase all of your stuff.

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June 14th, 2012 04:00

Thanks Chris, links all fixed 

BTW New lappy arrives tomorrow at 11am Aus EDST. Can't wait.

You will be asleep but you will here me yahoo from AUS....lol

Thanks Again

Regards

Mutumba

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