I found the cause to the computer not waking up from sleep mode using USB devices. You need to boot into the BIOS setting and enable "Allow USB devices to wake up from sleep mode" or something similar. By default, that option is disabled.
Did you find a resolution? My system doesn't wake from sleep with USB devices either. I already have the latest Nvidia drivers.
There are options about selective suspend or something for USB, but I am not sure if I should mess around with those just for being able to wake the machine with the keyboard. I am worried changing that may mess up external hard drives going to sleep.
StudentZC
4 Posts
0
September 15th, 2016 21:00
I found the cause to the computer not waking up from sleep mode using USB devices. You need to boot into the BIOS setting and enable "Allow USB devices to wake up from sleep mode" or something similar. By default, that option is disabled.
Eimy_B
4 Operator
•
4.4K Posts
0
September 13th, 2016 08:00
Hi,
Try by reinstalling the video driver here (Windows 10).
Let me know how it goes!
okumam
27 Posts
0
September 13th, 2016 14:00
Did you find a resolution? My system doesn't wake from sleep with USB devices either. I already have the latest Nvidia drivers.
There are options about selective suspend or something for USB, but I am not sure if I should mess around with those just for being able to wake the machine with the keyboard. I am worried changing that may mess up external hard drives going to sleep.
StudentZC
4 Posts
0
September 14th, 2016 19:00
Unfortunately, it did not work.
StudentZC
4 Posts
0
September 15th, 2016 15:00
I am still looking for a solution. Out of curiosity, does anyone have an Alienware Aurora R5 that does not exhibit this behaviour?
okumam
27 Posts
0
September 15th, 2016 21:00
Yes, the bios setting worked for me as well. Thanks for sharing.