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6 Posts

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March 1st, 2014 03:00

Alienware Tactx Mouse Warranty

I recently purchased a Tactx Mouse about 3 months ago and the cord is already starting to give out. It constantly loses connection. I cant remember where I put the box and information regarding the warranty. Am I covered? And if so what steps do I proceed to take to get it underway?

Thanks a lot, Gus

6 Posts

March 1st, 2014 03:00

Got the mouse in late December/Early January*

6 Operator

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1.8K Posts

March 3rd, 2014 10:00

Hi!

Please email us at AWSocialMEdia@dell.com with the order# for the mouse and a brief description of the issue. We’ll review your case and reply to you as soon as possible. Thanks.

6 Posts

March 3rd, 2014 10:00

Still waiting on a response.

Thanks.

6 Posts

March 3rd, 2014 12:00

Thanks a lot I will do!

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