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March 26th, 2015 20:00

Alienware X51 - Blue Screen + Freezes

Hello everyone,

My Alienware X51 (bought early 2012): I started having this issue around January - February 2015 and it has continued around 1-2 times a week. The computer will either freeze completely or will blue screen; the only way getting by it is whenever I hold down the power button to shutdown. Whenever the freeze / blue screen happens and I attempt to restart, it will either immediately start back up, or will make endless beeping sounds. If I get the beeping sounds, I have to pull out the power cord for it to start back, because if I don't it will just keep beeping every time I hit the button. 

One time when it blue screened, I wrote down the code and looked it up. Code: 0x0000000A but I tried doing what a help website said to do but the next time it blue screened it had a different code (it changes every time it blue screens).

The only thing I've had done to the computer was have a new hard drive put in it after the old one fried (it was put in by my local computer specialist) and I take the cover off and clean out the fan and components about once every 4-5 months. I hate that the newer Alienware X51 came out a few months later with upgraded specs and I really wish I could upgrade to it, especially with this thing falling apart. But I know most computer companies wont let you do that (or at least not for free anyways) and I really don't want to pay for a complete new computer but I have a feeling that's what I have to do.

 Any help will be greatly appreciated :)

Things I've Tried:

Pulling out power cord

Updating all drivers

Uninstalling unused programs

Deleting unused files / junk

My computers specs:


March 26th, 2015 20:00

Hi,

In the blue screen issues, please try some steps

1. Update bios

2. Install and update fully drivers, sometimes it's conflict driver also make blue creen

3. VGA card also have issues relate to blue screen

4. Check the HDD, scandisk, to find out errors on HDD

5. Test one by one your memory

6. The last one, i thing you also check clearly some parts on your system by disconnect all partsagain .v.v.v

5 Posts

March 26th, 2015 21:00

I am wanting to try to update my BIOS. It is currently at A01 and the latest is A14. the only problem is that I have absolutely no idea on how to update it. The dell website says I have to put it on a USB stick and run through DOS. 

5 Posts

March 27th, 2015 15:00

Just updated my BIOS from A01 to A14 and installed all the new drivers. I'll let you know if the problem continues! Thanks for your suggestions :)

5 Posts

March 28th, 2015 07:00

Ok, so I updated BIOS and all the drivers but it has froze twice already today, once having Windows Startup Repair work. Also, instead of it beeping once endlessly, it does a "double beep" endlessly. 

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