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May 27th, 2015 08:00

Alienware X51 R2 - headset issues

I recently purchased an X51 desktop and I am having issues getting programs to run sound thru the headset. It is an analog set, Logitech G230. When I connect them and run the tests in setup for sound devices the test will go thru the headset. However, when I utilize a program, all program sounds will only go through the monitor speakers. This happens even if I switch the default from the monitor to the speakers/headset. This is cross program as well. Nothing will play through the headset, only test sounds.

I am extremely frustrated as I have gaming plans and cannot utilize my headset. I did not have issues on my Dell laptop with this same product. Has anyone else had this issue or know of a means to fix it?

Thanks

6 Operator

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2.7K Posts

May 28th, 2015 08:00

Are you having the problem with both audio ports?

By any chance have you tried to uninstall and reinstall the audio driver?

May 29th, 2015 06:00

Control Panel > Hardware and Sound > Alienware Audio

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