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1 Rookie
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47014
August 14th, 2015 17:00
Alienware X51 Turns On and Off
Hi. My Alienware x51 R2 is having an issue booting up. A few days ago I was using the computer when out of the blue the screen went red and the audio started stuttering. This continued for a few seconds before it completely turned off. Now when the power button is pressed, the lights and fans turn on for a split second, the system beeps once, and then completely turns off, and then repeats this process until it is unplugged. I have tried unplugging all the peripherals, unplugging the power cable and plugging it into a different outlet, and opening the computer to check if any fans are blocked. I upgraded to Windows 10 on Monday and this began happening on Wednesday. Can anyone tell if this is a fixable problem or a faulty piece of hardware that needs to be replaced? Thanks in advance.
Alienware - Rodrigo
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4.4K Posts
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August 17th, 2015 08:00
Hello,
Try doing a power drain first. To perform a power drain, follow the steps below.
If it continues to do the same thing, try clearing the CMOS jumper. Click here to view a post from Chris that explains how to do this.
vanillamath
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August 17th, 2015 13:00
Thanks. Reconnecting the CMOS did the trick!
Alienware - Rodrigo
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4.4K Posts
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August 18th, 2015 10:00
You're very welcome. I'm glad we were able to help. Let us know if you require further assistance.