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October 28th, 2012 17:00

Alienware X51, display issuesd, red lines on BIOS/windows loading screens.

Hi,

I got my Alienware x51 a little over 2 weeks ago, and its great! BUT now I have a problem.

The first day I got it when I booted it up, my monitor was not detected and thought something was wrong with my Monitor so I restarted the system and it worked just fine. Randomly, over the past 2 weeks, when my system boots I get red lines all over the loading screens, but my system would continue to turn on. This past week the problem got worse. 75% of the time when I turn on my system, I get the red lines all over the loading screens and then once it goes into windows, the signal to my monitor cuts off.

I've tried every port, different monitors and it all seems to result in the same thing. Turn on->loading screens with red lines->goes to windows->monitor loses signal.(It will restart itself if the monitor does not get signal and go through the same cycle again) Its happening every time I boot it up now. 

Is this a software issue or a hardware issue? 

Thanks.

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