Alienware desktop will not boot

Question

I just purchased a brand new Alienware X51 with Windows 8.    I can't get the desktop to boot up.   I am guessing it's a hard drive problem ?  I start the pc and i see a splash screen that says Alienware and at the bottom is a bar that loads.   Then i see a little circle thing start rotating. and then nothing. The screen goes blank and nothing happens.  The computer still stays on but it will not load anything.  Can someone please help me because their Email support is a joke. Thank you,  GRC

Alienware-Karen · Accepted Answer

Hello GRC7931, Try the steps from this article, all you need to do is to change an option in to the BIOS. Cheers!

shesagordie · Answer

Moving this thread to the Alienware Owners Club Forum.Bev.

GRC7931 · Answer

Thank you Karen M.   I followed the link and now it booted up and i am enjoying this cool machine

Alienware-Karen · Answer

Great, I'm glad you do!

Locked Topics – Alienware General

Was this post helpful?