Alienware fan help URGENT!!!!!!

Hi Skopkin,

What's the model of your Alienware system?

It is an Aurora.

No, it's not AMD drivers or Catalyst. Catalyst controls the fan on the video card itself.

Of what is left ... the only 2 parts that MUST be working is the CPU Pump and Radiator Fan.

The CPU cooler and sensors are controlled by the MIO-Board, so trouble-shooting should start there.

Shut-down machine properly so it will turn off. Unplug from wall or UPS. Hold down power button for 20 seconds to dissipate any electricity in machine and MIO-Board. Wait another 20 secs before powering up. See if that very simple procedure resets MIO-Board.

Run Dell Diagnostic on the MIO-Board. If Dell Diagnostics doesn't detect a MIO-Board at startup, the MIO-Board tests will not be available or listed. All the other tests that ARE listed, will likely test good. If this is happening, it must be corrected first. You really have to observe these MIO-Board tests, because the results are very important to the progression of steps to the final diagnosis or repair. If the MIO-Board tests fail in Dell Diagnostics, there is really no chance it will operate in Windows with Command Center software.

If the Dell Diagnostics MIO-Board tests pass, this tells us quite a bit:

1. The MIO-Board is getting power

2. The MIO-Board is connected to the motherboard's USB-1 port header (and communication is working).

3. The MIO-Board is operational and not locked up or in a loop.

4. The various devices (lights, fans, etc.) that the tests can successfully exercise are connected properly (be sure to do these).

5. Basically, it's working outside of Windows so you actually have a chance of getting it working inside of Windows.

Dell Diagnostic (specifically the MIO-Board tests). This will check it and also has been known to reset it in some fashion. If it is detected and tests good, but still won't work, try re-installing the software ...

Completely Uninstall Command Center and reboot.

Power down, unplug the power cord from the back of your PC, then press and hold the power button down for 10 seconds to drain residual power from MIO board to further reset it and to insure a trouble-free CC install. Then, power back up and go into Windows.

Disable your Anti-Virus software.

Install the latest Command Center (for desktops) and reboot. v2.6.17.0

Note: The first time a v2.6.x version (or higher) is installed, it will upgrade the MIO-Board's firmware to v2.x

Microsoft Net 4.0 Client Framework is required for install. You can get it from Windows Update.

Test operation.

Never use the Upgrade feature inside Command Center. Always, uninstall old, reboot, install new fresh.

Once you are sure that "clean installing" Command Center isn't going to fix it ...

System Restore to Factory defaults or Reinstall Windows and drivers from scratch.

en.community.dell.com/.../20132970.aspx

http://en.community.dell.com/owners-club/alienware/f/3746/t/19376654.aspx?PageIndex=1

My MIO-borad checks out ok, but reinstalling CC doesn't help either.

Hi sorry to jump in so very late, i have no windows screen keyboard or mouse not light

On startup fans run at top speed but it doesnt change over time.

I went off for dinner come back and black screen and fans on max

Mine is Aurora alienware

Could you please advise me  

Regards Brian

Help doing my head in

G!day mate thanks for replying.

I have forgot i can rember alien ware arorah i have a number in my head i think it is 51

Would that be a model number?