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June 13th, 2016 22:00

Alienware fx error

I keep recieving this error every time i log onto my laptop and my lights wont turn off

There was an error while AlienFX Controller was communicating with the computer. This might have been caused due to a problem with the hardware or the software.Try these solutions to correct the issue, in the following order:

- Try to enable AlienFX Controller again. Right-click on the AlienFX icon in the Windows notification area and select 'Enable Alienware AlienFX'.
- Shut down your computer and power it back on.

If neither of these solutions works, please contact Alienware technical support.
This error may also be caused if Alienware AlienFX software is installed on a computer without the proper hardware support for Alienware AlienFX.

my laptop is an alienware 17 r3 currently running windows 10

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June 14th, 2016 09:00

Whenever i try to run the test it says that there is no board detected

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June 15th, 2016 22:00

i have attempted to do both and when i try to update my bios i get an error saying 

IHSI: Get support mode error in SMI!

SMI Return Code 0xEF

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