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August 10th, 2016 19:00

Alienware not shutting down.... once or twice....

I just recently purchased a alienware 15 r2 I really like it but I'm having some problems. It didn't shut down all the way and the lights were just flashing. Is anyone having the same problem? What should i do?

4 Operator

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4.4K Posts

August 11th, 2016 13:00

Try running an ePSA/Diagnostic test on the system, click here to view a Dell article that explains how to run this test. Let me know if you receive any errors. 

Also try updating the BIOS driver here.

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4 Posts

August 17th, 2016 05:00

Thank you! doing this fixed the issues that I had.

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