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March 26th, 2016 21:00
Area-51 Alx Sound Issue
Hello all, this post is a continuation of the later parts of this post:
en.community.dell.com/.../20893893
To summarize, I am using basic, lowly logitech speakers (sub, left, right, center, rear left, rear right) and only getting sound out of the right speaker and the sub. When I test the speakers (using the built in test button) I get sound pings out of all of them. However, during ANY other use, I get nothing. All drivers are up to date, and the speakers work just fine on other computers.
Balance has not been altered
And I only have 3 jacks coming from the speakers but the properties of the speakers seem to show more...
Not sure if that's relevant or not. Thanks everyone!
Alienware - Rodrigo
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March 28th, 2016 11:00
Hi,
Are you running the latest Bios version for your system? Which Windows operating system are you running with the system?
KevinJChristie
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March 28th, 2016 14:00
I'm using win7, bios A11
Alienware - Rodrigo
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March 30th, 2016 12:00
Hi,
Did you also try reinstalling Windows?
KevinJChristie
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March 30th, 2016 13:00
I have NOT tried reinstalling windows. However, after doing quite a bit of reading on this forum about successful mother board swaps on the area 51 alx, I've decided to upgrade my mother board and a few other components of my machine. This in itself entails a clean install of windows, and so after all is said and done, I expect the speakers to work properly. If they continue to misbehave, I'll report back or possibly just replace them. They're pretty old at this point anyway.
Thanks for the replies and the help!
Alienware - Rodrigo
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March 31st, 2016 16:00
Hi,
Thanks for confirming this, hopefully that will fix the issue. Let us know if you require further assistance.