Unsolved
This post is more than 5 years old
11 Posts
0
8844
Area-51, Windows 7 Logon Screen
Service Tag:
After I boot and the Windows 7 logon screen comes up, I click on my name and nothing happens. I can't type my password. I shutdown, enter "Start Windows normally" and then i can enter my password. This has happened twice now. Also when I go away for a couple of hours and come back, the same screens are showing when I left. The monitors used to power down, then would start up when I moved the mouse. Do i need a new Graphics adapter Card? I have the original GeForce GTX 260 driver 311.06. I think my system is 6 years old.
Dell-Rajesh R
4 Operator
4 Operator
•
3.3K Posts
0
August 12th, 2013 09:00
Hi crconley47,
Were any software or hardware changes made?
Refer the following link which has troubleshooting steps to resolve the issue:
http://dell.to/16YSfQb
Let em know how it goes.
Alienware-Alexa1
361 Posts
0
August 12th, 2013 19:00
Hi Crconley47,
Do you see the same behavior when you boot up in safemode?