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Area 51 front audio jack broken
Today my front audio jack stopped working. This has been tested on multiple devices already and is definitely a hardware issue since the Sound Blaster jack audio detection popup no longer comes up when something is plugged into the port, it does still come up for the microphone port.
I have re-installed all the drivers just to double check but still no luck.
When something is plugged in I can still hear static so there definitely is still a connection.
I opened up the right panel to see if anything is disconnected but it still seems to be all connected properly inside.
Anyone else experienced a similar issue? Any ideas how this could be resolved or what to check on the hardware side of things?
Thank you!
Tesla1856
8 Wizard
8 Wizard
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17K Posts
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June 30th, 2017 14:00
Old Area51 R1 or newer R2?
Does it work in the back ports?
Alienware-Eimy
3 Apprentice
3 Apprentice
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4.4K Posts
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June 30th, 2017 14:00
Hi pete5001,
Yes, it seems to be a hardware problem. If your system is still in warranty, send me a private message with the Service Tag so I can assist you further.