I've checked the power settings and the PC is set to turn off on shutdown. Which it seems to do, it's just the alien ware head carries on pulsing when turned off. the only way to stop it is pull the power cord.
i found this quote in a post i find on the net reference this
"It is a bug in the Command Center software that has been there for years. You have to pull the power cord and hold the power button down for about 10sec to reset it"
done this but next time i shut the pc down just does the same thing, not really happy about having to do this every time i want to turn my pc off :(
apart from this the PC is running fine and there are no other problems. Can anyone help or do you think i should phone dell ?
Hi OBO99, did you managed to resolve this one? I have just received my R4 and apart from the motherboard being kaput and 2 RAM channels not working at all, I have also noticed that after windows is shut down the alien head will dynamically change colour even though the scheme I have set when windows is on is for a constant on red, with no dynamic changing. Should the head actually switch off completely when the PC is powered down? Or is it effectively like a standby, as with TVs when the it is powered down?
No not really, in the end i found that the issue seems to be with the FX lighting settings under hibernate mode. I have now just changed the lighting effects on hibernate mode to black. I looked at all the options under hibernate. The actual issues is it is shutting down and doing a full power down but for some reason Alienwares Lighting under hibernate mode comes into play.
Let me know if you get anywhere, but i figure this is a fairly harmless bug and turning it to black under hibernate mode does the trick on the eye anyway.
Thanks for the reply, it does look like that is the solution, although not everyone seems to be experiencing this problem... I will give this a try & I will let you know if i get any more info on this.
What System States do you have listed in AlienFX on an Aurora R4? On the R1 I only have:
1. Default (System is On or Running)
2. Sleep Mode (System is in S3 sleep mode)
There is no System State for Off. In fact, I've never seen the MIO-Board leave any lights on when the system is truely Off. I'm pretty sure that its wired to monitor the Power state of the Motherboard ... that's how it reads Off, On and Sleep.
Sounds like there might be a bug in your MIO-Boards or AlienFX version. An advanced user (with an R4) or Dell will have to look into this for you. The R4 might have a slightly different MIO-Board or might be wired up to the MB slightly differently (possibly even incorrectly).
Dell has never publicly released the actual wiring diagram for the MIO-Board system on an Aurora or how it all truly works. The knowledge base has been built from user observations and what we have been able to figure out.
Aurora R1-R3 are all pretty much the same. Area-51 is different but core tech is the same as Aurora R1-R3. AW Laptops are different than those above. x51 is also different than those above.
You would think the Aurora R4 would be like other Auroras but maybe not.
I had some issues related to both alienfx and thermal controls myself too. I think these new r4 models have a somewhat buggy software, that makes alienfx disabling sometimes, thermal controls crashing at startup, some lights zones taking a time to load, and even going white at the beginning, like it has been said here.
I hope next bios/command center makes it more accurate
OB099
7 Posts
0
April 17th, 2012 13:00
I've checked the power settings and the PC is set to turn off on shutdown. Which it seems to do, it's just the alien ware head carries on pulsing when turned off. the only way to stop it is pull the power cord.
i found this quote in a post i find on the net reference this
"It is a bug in the Command Center software that has been there for years. You have to pull the power cord and hold the power button down for about 10sec to reset it"
done this but next time i shut the pc down just does the same thing, not really happy about having to do this every time i want to turn my pc off :(
apart from this the PC is running fine and there are no other problems. Can anyone help or do you think i should phone dell ?
GEEK_2012
12 Posts
0
May 12th, 2012 03:00
Hi OBO99, did you managed to resolve this one? I have just received my R4 and apart from the motherboard being kaput and 2 RAM channels not working at all, I have also noticed that after windows is shut down the alien head will dynamically change colour even though the scheme I have set when windows is on is for a constant on red, with no dynamic changing. Should the head actually switch off completely when the PC is powered down? Or is it effectively like a standby, as with TVs when the it is powered down?
OB099
7 Posts
0
May 13th, 2012 12:00
Hi mate,
No not really, in the end i found that the issue seems to be with the FX lighting settings under hibernate mode. I have now just changed the lighting effects on hibernate mode to black. I looked at all the options under hibernate. The actual issues is it is shutting down and doing a full power down but for some reason Alienwares Lighting under hibernate mode comes into play.
Let me know if you get anywhere, but i figure this is a fairly harmless bug and turning it to black under hibernate mode does the trick on the eye anyway.
Cheers
OB
GEEK_2012
12 Posts
0
May 14th, 2012 01:00
Hi,
Thanks for the reply, it does look like that is the solution, although not everyone seems to be experiencing this problem... I will give this a try & I will let you know if i get any more info on this.
Cheers
StevenC56
2 Intern
•
171 Posts
0
May 22nd, 2012 22:00
My new R4 is doing this too. Where do I go to change the settings to black out?
Tesla1856
8 Wizard
•
17.3K Posts
0
May 23rd, 2012 00:00
What System States do you have listed in AlienFX on an Aurora R4? On the R1 I only have:
1. Default (System is On or Running)
2. Sleep Mode (System is in S3 sleep mode)
There is no System State for Off. In fact, I've never seen the MIO-Board leave any lights on when the system is truely Off. I'm pretty sure that its wired to monitor the Power state of the Motherboard ... that's how it reads Off, On and Sleep.
Sounds like there might be a bug in your MIO-Boards or AlienFX version. An advanced user (with an R4) or Dell will have to look into this for you. The R4 might have a slightly different MIO-Board or might be wired up to the MB slightly differently (possibly even incorrectly).
Dell has never publicly released the actual wiring diagram for the MIO-Board system on an Aurora or how it all truly works. The knowledge base has been built from user observations and what we have been able to figure out.
Aurora R1-R3 are all pretty much the same.
Area-51 is different but core tech is the same as Aurora R1-R3.
AW Laptops are different than those above.
x51 is also different than those above.
You would think the Aurora R4 would be like other Auroras but maybe not.
Arandir83
8 Posts
0
May 23rd, 2012 13:00
I had some issues related to both alienfx and thermal controls myself too. I think these new r4 models have a somewhat buggy software, that makes alienfx disabling sometimes, thermal controls crashing at startup, some lights zones taking a time to load, and even going white at the beginning, like it has been said here.
I hope next bios/command center makes it more accurate