This post is more than 5 years old
5 Posts
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67352
October 22nd, 2013 02:00
Aurora R4 Front Panel Jammed
The front panel covering the disc drives on my computer no longer works. Pushing the alien head logo turns on the light, but the door no longer slides down. I can manually push it down, but only about an inch, and not enough for the CD-ROM to open. The panel still seems to be on the tracks, and I do not see anything blocking it. Any help would be appreciated.
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paxilpopr
2 Posts
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March 11th, 2014 19:00
Did you not see my response?
My door became stuck when Alien Respawn prompted me to backup my system and ejected the CD tray with the panel closed. I released the panel, then CAREFULLY pulled one side of the panel off the track so I could reach behind and push the CD tray closed. I popped the panel back in place and all is well now.
That's from the original posting. How much more descriptive shoudl I be? Use a screwdriver or something to pry the panel but be careful.
DELL-Sujatha K
Community Manager
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3.3K Posts
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October 22nd, 2013 03:00
Hi Ricochet2002,
Please check if you are able to eject the tray in the BIOS screen. Tap F2 at startup to open the BIOS screen. If you are unable to open the drives in BIOS, try the following steps to check if it ejects.
1. Get a paper clip.
2. Insert the paper clip into the emergency eject hole on the optical drive and move it around in a circular motion.
Let me know your findings.
Ricochet2002
5 Posts
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October 22nd, 2013 03:00
The issue was with the front panel of the computer blocking the CD-ROM tray, not the disk drive itself. However, I managed to fix that problem on my own, so this thread is no longer needed. Thanks anyway.
DELL-Sujatha K
Community Manager
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3.3K Posts
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October 23rd, 2013 05:00
Hi Ricochet2002.
Thank you for the update. I appreciate your technical expertise.
bigbites00
1 Message
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December 22nd, 2013 22:00
Ricochet.. I have the same problem.. how did you fix it??
paxilpopr
2 Posts
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January 16th, 2014 14:00
Thanks for providing an explanation on how you fixed it on your own. Oh wait, you didn't.
I can't stand people that come on forums asking for help, then they figure it out and don't offer up how they fixed it. You expect other people to help you but you don't want to take the time to allow someone else who may be searching on this issue the opportunity to get some tips.
My door became stuck when Alien Respawn prompted me to backup my system and ejected the CD tray with the panel closed. I released the panel, then CAREFULLY pulled one side of the panel off the track so I could reach behind and push the CD tray closed. I popped the panel back in place and all is well now.
yoshiboshi123
1 Message
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March 11th, 2014 19:00
Please provide an explanation on how you fixed your problem, because I have the same.
Julie916
2 Posts
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May 21st, 2014 23:00
Ok I manage to get front cover off after some prying. Problem is now I cannot get the cover to go back on. :(
Julie916
2 Posts
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May 21st, 2014 23:00
Could you got in to detail as to how you released the panel? I experienced the same problem you faced.
I am afraid to just start yanking and have it break.
anaflexis
1 Message
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July 8th, 2014 07:00
I have a simple solution for you all!
Put your computer on Sleep mode, then when you press any key on your keyboard or mouse to turn it on again, the PC will automatically reset your CD-ROM and close it. :)
No worries to remove cover or whatever...
I hope it helps!
Your good friend Anaflexis
_Simbo_
1 Message
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October 4th, 2014 16:00
A simple and elegant solution for when you accidentally click on the DVD drive in explorer and the whole DVD tray jams up!
Would be nice to have a right-click and "close tray" option in the explorer context menu instead of just "eject" on it's own but at least this solution works.
SoulSlayer01
1 Message
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August 26th, 2015 23:00
Thank you! This worked perfectly, I thought I was going to have to remove the whole cover!