Alienware General - Locked Topics
Alienware Desktops and Laptops Support Forum
Posts
Unsolved
This post is more than 5 years old
Backlight Bleeding in my Alienware 17 R4
Light patches near the edges of the screen.
Responses(11)
No Events found!
Unsolved
This post is more than 5 years old
6 Posts
0
3611
Light patches near the edges of the screen.
Top
Alienware-Eimy
3 Apprentice
3 Apprentice
•
4.4K Posts
0
September 21st, 2017 11:00
Hi ,
Send me a private message with the service tag so I can assist you further.
FcoPerez
16 Posts
0
September 27th, 2017 10:00
Check my Post!
liwaans
6 Posts
0
September 27th, 2017 12:00
Thanks! I sent my laptop to Dell for repair. It just arrived today. I'll check and update.
FcoPerez
16 Posts
0
September 28th, 2017 08:00
So same issue or not! Please let me know!
FcoPerez
16 Posts
0
September 28th, 2017 09:00
I think is time that everyone that has purchase this machine, start calling Alienware\Dell and start complaining about the poor LCD Quality on their top of the line gaming notebook. This flaw is been there for too long, and they keep selling this unit without fixing the flaw.
They must extend the warranty on all this units, fix the design flaw, and replace or exchange when the flaw is fix. Not Depot, replacement!
liwaans
6 Posts
0
September 28th, 2017 09:00
Yeah ! Same issue.
FcoPerez
16 Posts
0
October 2nd, 2017 08:00
Just got my LCD replace today! They promise me a new part, they send a refurbish, and is worst that before. I am thinking of returning the unit and is the last Dell or Alienware machine I get!
liwaans
6 Posts
0
October 2nd, 2017 11:00
Here's the review for mine:- They were supposed to replace my LCD panel and speakers but replaced only the former. I mentioned all the issues in the repair form and still they ignored.- I can still see the backlight bleed- A new problem has come up after the first repair. The Alien FX light for the 11th part (one on the right edge of the monitor) shows mixed colors for plain color settings- I've sent my laptop again for repair.Really disappointed with the service
FcoPerez
16 Posts
0
October 3rd, 2017 11:00
Look what they replace it with
liwaans
6 Posts
0
October 3rd, 2017 12:00
I just received my laptop from the second service. They fixed nothing! The light and bleeding issues are still there
liwaans
6 Posts
0
October 3rd, 2017 14:00
I've just made an exchange request. Let's see how that works. I'll update you once that's done.