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April 28th, 2016 22:00
Black screen
I have an Alienware 17 I can connect to an external monitor and that works however my laptop screen is dead. Any suggestions on possible solutions?
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Alienware - Rodrigo
7 Technologist
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April 29th, 2016 08:00
Hi,
That sounds like an issue with the LCD screen, it could something with the cables or the screen itself. If your system is in warranty, send me your Service Tag in a PM for hardware assistance.