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June 3rd, 2016 14:00

Blue screen with loading sign

So I currently own a alienware x51 and every time I start it up, it goes to a blue screen with the loading sign and never loads. What should I do to fix this problem?

5 Practitioner

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274.2K Posts

June 6th, 2016 09:00

Hi,

Is it an X51 R1, R2 or R3? What operating system are you running? When did the issue begin? What was the last thing you did on it?

Have you ran the Dell diagnostics to check for hardware failures?

Can you try booting through safe mode? You can try a system restore, or a factory restore.

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