This computer has a setting known as the switchable graphics setting. It switches from the Intel integrated card to the Nvidia cards. The system may be set up to run only with the Intel card and you would need to switch it to run with the Nvidia cards.
To do this you can press the FN + F5 keys on the keyboard and a message should come up asking if you want to switch graphic cards with a yes or no option, click yes and restart the system. Once it boots back in to Windows it should be showing the 2 Nvidia cards again in device manager.
That would also explain the low performance on the GTA 5 game. If the game is running with the Intel card, the performance is going to be low. We also have an article that explains how you should set the games in the Nvidia control panel, this can be set up so that the games always run with the Nvidia cards on high performance. To view the article link please click here . Make sure to choose the “High-performance NVIDIA processor” option in the drop down menu when you are setting this for each of the games.
Alienware - Rodrigo
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April 21st, 2015 14:00
This computer has a setting known as the switchable graphics setting. It switches from the Intel integrated card to the Nvidia cards. The system may be set up to run only with the Intel card and you would need to switch it to run with the Nvidia cards.
To do this you can press the FN + F5 keys on the keyboard and a message should come up asking if you want to switch graphic cards with a yes or no option, click yes and restart the system. Once it boots back in to Windows it should be showing the 2 Nvidia cards again in device manager.
That would also explain the low performance on the GTA 5 game. If the game is running with the Intel card, the performance is going to be low. We also have an article that explains how you should set the games in the Nvidia control panel, this can be set up so that the games always run with the Nvidia cards on high performance. To view the article link please click here . Make sure to choose the “High-performance NVIDIA processor” option in the drop down menu when you are setting this for each of the games.
Please let us know if this solves the problem.