Brand New Alpha R2 i7 - doing the black screen after update

Question

Hi Guys, I just bought an Alienware Alpha R2 i7 yesterday. All was working fine.. until I allowed the computer to update to the newest version of Windows 10 (it came with Windows 10 - i guess it was an update). I let it do its thing overnight Tried turning the computer on in the morning, and it goes past the Alienware screen (which lasts a few short seconds), and onto what seems to be an indefinite black screen. I can see the cursor and nothing else. It appears that this is what the error is.. same problem as the X51? The problem is that the i7 comes with only one HDMI out...no VGA ports or anything like that.  How can i solve this? - http://en.community.dell.com/owners-club/alienware/f/3746/t/19636910 Regards Sam Alienware Alpha R2 i7

Eimy_B · Answer

Hi, Try pressing CTRL+ALT+DEL to see if it will open the task-manager. If it opens, go to File/Run and type explorer.exe If this doesn't work, you'll probably need to reinstall windows.

Locked Topics – Alienware General

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