Brand New Aurora R4 Has Alienhead And Front Light Blinking Yellow When The System Is Turned Off

My new Aurora R4 arrived yesterday (huge excitement) However I have found that when I turn the computer off (not sleep mode) the Alien head and light at the bottom front continue to blink yellow. If I unplug the machine and hold the power button down they go out  but after the next start up and shut down they just blink yellow again.

So far I have  tried:

Unplugging the power cord and holding the power button for two minutes

Uninstalling command center, Unplugging the power cord and holding the power button for two minutes reboot and run Ccleaner registry cleaner and shut down

Reinstalling command center (from the link Chris posted) Area-51, Area-51 ALX, Aurora-R1, Aurora-R1 ALX, Aurora-R2, Aurora-R3, Aurora-R4, X51
7/9/12 2.8.9.0 A02-00 (App_DT_AWCC_W7_X04_Setup_TD4C0_ZPE.exe)
http://ftp1.us.dell.com/FOLDER00631617M/2/

And still the alien head and lower front light blink yellow when the machine is turned off.

Now call me picky but I expect a machine I spent this kind of money on to work properly and find this to be unacceptable, not to mention quite irritating!

Has anyone actually gotten this issue resolved?