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CPU/GPU fan whine
Having the fan whine sound/issue with brand new Alienware 15 R2. On both CPU and GPU fans when they start to spool up over 2500 rpm. Also the only way the fans actually work properly is with the addition of HWINFO program, otherwise the fan never speeds up with excess heat. Service tag #<ADMIN NOTE: Service tag removed per privacy policy>.
Alienware - Rodrigo
7 Technologist
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February 10th, 2016 11:00
Hi,
Are you running the latest Bios version? If not, click here for the download link. After installing the new Bios, test the fans again.
D Bender
7 Posts
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February 10th, 2016 17:00
That Bios "update" just turned my laptop into a $2600 brick...what now?
Alienware - Rodrigo
7 Technologist
7 Technologist
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February 11th, 2016 13:00
Hi,
What exactly happens? Is it not posting?
D Bender
7 Posts
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February 12th, 2016 02:00
It's just cycling trying to start windows but it won't start up. I ran the diagnostic utility and it says everything is fine however windows won't start after exiting the utility. The only thing I can do is hit f2 or f12 which doesn't do much good. I think I may need a recovery USB.
Alienware - Rodrigo
7 Technologist
7 Technologist
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4.4K Posts
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February 12th, 2016 15:00
Hi,
Send me your Service Tag in a PM so we can look further into this.
D Bender
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February 12th, 2016 21:00
Done. I'm thinking that the PCIe drive is hooped. It won't show up in command prompt or in diskpart. It thinks the D: is now the C:...very strange.
AAA737flyer
757 Posts
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February 14th, 2016 07:00
With a brand new system I can't see having the need to upgrade a BIOS before looking into other minor issues.
If you search the web fan whine seems noticeable in the 2400 rpm range for whatever reason. A simple solution is to adjust the fan curve to limit this 2400 rpm range influence.
Best of luck with your brick.