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148245
November 20th, 2013 07:00
CPU pump failed (Aurora R4)
Hi!Around 10 days ago, after bios update, the alienware command center showed CPU pump failed. I found a possible solution (remove all peripherals, hold power button for 20-30 sec and reinstall Alienware command center (clean install). I tried and it worked.
I week ago i formatted the pc, i installed fresh windows 8 enterprise, with latest drivers. The pump was running. I didn'turn on the pc for a week, and today i turned it on, and the pump is FAILED again.
The temperature of CPU is very good (in idle the max is 36 C with i7 3820), but the command center indicates 0 C for two sensors, and 65 C for the 3st sensor. I'm worried about that.
Please help.
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Milena M458
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November 20th, 2013 10:00
Hello Johannesynt!
And have you tried to uninstall the command center again? There could be a problem with the firmware so can follow the steps on this article one by one and let me know if the issue persist.
johannesynt
10 Posts
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November 20th, 2013 14:00
Ok, i tired, and i intalled new bios A10.
After reinstalled net framework and ACC, at first, the pump was running, but one sensors was 0 C, and when i changed some colors in alienfx, the real colors remained blue (default). So i reboot the pc, and now all seems to work.
I hope it will not happen again.
johannesynt
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November 22nd, 2013 11:00
The iusse is back. And I'm with windows 8 (not 8.1)...so, for win8 there are all drivers. Can you take a look at this screenshot? I tried to install speedfan to verify speed fan, and how you can see, Alienware Command center shows very different value (sure wrong values). I tried to open the pc, and if a put a finger on pump's tube, i can feel liquid flowing, so i think the pump is running. but i'd like to have e working software from Alienware. How can I trust in my pc, when its software has these iusses? The screenshot:
Milena M458
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November 22nd, 2013 13:00
Have you Uninstalled and reinstalled .Net Framework 3.5, 4.0 and 4.5?
johannesynt
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November 22nd, 2013 16:00
Yes, infact 2 days ago ACC worked. Today, when i turned on the pc, i found the same iusse.
Milena M458
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2.7K Posts
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November 29th, 2013 14:00
Johannesynt,
Could you please send me a PM with you service tag so I can check if there is something else I can do to help you.
johannesynt
10 Posts
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December 2nd, 2013 14:00
I no loger had that problem..if it will come back, i'll send a PM
chenkaihang
1 Message
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March 5th, 2016 01:00
I have CPU pump failed and I reinstall both the latest command center and BIOS， but it still doesn't work
legendx
3 Posts
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July 25th, 2017 02:00
i got this problem too and one can help alienware 51 CPU Pump Failed
Tesla1856
8 Wizard
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17.1K Posts
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July 25th, 2017 09:00
You have posted in an ancient thread. A new thread might be in order.
Do you have an Area-51 R1 or R2 or x51-R3 ?
Search this forum for keywords Asetek, Liquid Cooler, MIO-Board, Command Center ... and see my featured content and Bookmarks.
legendx
3 Posts
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July 25th, 2017 14:00
my is area 51 R2 how to fix CPU pump failed i am not sure how to fix it can you tell me more