I am sorry if this is the wrong place for this (this is my first time on these forums)
Anyway, I recently re-installed windows, which went fine, and my fans and cpu pump where working fine. I then preceded to install and update alienware command center. After I restarted my computer, I noticed that my cpu fan was running much louder than normal. When I opened ACC, I noticed that all of my ambient sensors said 0 degrees, and that my cpu pump had failed. My PCI and Hard drive fan where both at 0%. My Alien FX also doesn't work and i get the error message
"There was an error while AlienFX Controller was communicating with the computer. This might have been caused due to a problem with the hardware or the software.Try these solutions to correct the issue, in the following order:
- Try to enable AlienFX Controller again. Right-click on the AlienFX icon in the Windows notification area and select 'Enable Alienware AlienFX'.
- Shut down your computer and power it back on.
If neither of these solutions works, please contact Alienware technical support.
This error may also be caused if Alienware AlienFX software is installed on a computer without the proper hardware support for Alienware AlienFX"
After this I downloaded a 3rd party temp monitor, and noticed that my cpu temp is about 20 degrees higher than normal. I have reinsalled ACC ascording to the guide here on the forum multiple times.
(btw my system is a alienware aurora from 2009)
Any help would be greatly appreciated, thanks
Solved! Go to Solution.
Ok, thanks for all you help, just one more thing. where do I get one, and how do I know which one to get (btw I tried the parts and upgrades page, but It wasn't on there.
That error just means Command Center can't reach MIO-Board via USB.
Try 1. Power Dissipation fix
2. Then, Test MIO-Board outside of Windows
3. Clean install Command Center v2.7.x or higher.
Ok, I did the power dissipation fix,and that didn't work, I then reinstalled windows, which didn't work either, how do I test the MIO-Board outside of windows
Also, when I run AlienwareAlienFXTester it says Firmware Upgrade Skipped, and when I click set LEDs RED it says "It seems there is some problem with the AlienFX board
Use Bootable Dell Diags disc (or USB Flash-Drive) you created from File Area download.
Press F12 on Boot
Boot to Utility Partition
Test System - Diagnostics
Master IO USB Device
Ok, thanks got it, it gave me error code 0145.
Ok, I have tried the Power dissipation a bunch of times, and that didn't work, I think disconnected the power and took out the clock battery and left it over night, and that didn't work either, is there any other way to reset the motherboard?
is there any other way to reset the motherboard?