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July 19th, 2016 11:00

Computer has been freezing, now when I restarted pc it turns on but won't show on screen!!

I have an Alienware aurora r4 which I purchased in April 2014 brand new from dell it's worked fine for as long as a year or a bit over and then my computer started freezing so I had to restart to be able to play on it again. It kept doing so I set it back to factory new settings and that fixed it for a while. Now I'm getting them again and since last night when I tried restarting it, my computer turns on and you can hear the fans but it don't show on screen anymore.

3 Apprentice

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4.4K Posts

July 20th, 2016 14:00

Hi,

Try a power drain. Turn the system off, unplug it from the power, then hold the power button for around a minute and try again.

If the system has dual video cards, remember that the monitor cable should be connected to the bottom card, also you can try one video card at a time (in the top slot).

Try with a different monitor cable and a different monitor/TV.

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