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May 4th, 2017 07:00
Computer will randomly not boot correctly every few start ups.
So I have been having this problem for quite awhile. Every five or so startups my computer won't start correctly. It usually will just stay on the Alienware logo or turn off my monitor and the computer just stays on. I have an Alienware X51 R2 and I have put a GTX 1060 founders edition in my PC and have swapped out the ram to get 16GB of the ram provided from dell that went with this system. All my drivers are up to date and I'm running the latest bios A12. Any suggestions would be much appreciated. Attached is the Alienware logo that stays on my screen.
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Eimy_B
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4.4K Posts
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May 4th, 2017 08:00
Hi hbarton45,
Try running an ePSA/Diagnostic test on the system, click here to view a Dell article that explains how to run this test. Let me know if you receive any errors.
Also try a power drain: Disconnect all devices from the system (monitor, mouse, speakers, etc), unplug system from power an hold the power button for around a minute for all the power to be drained.
Tesla1856
8 Wizard
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17.1K Posts
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May 4th, 2017 10:00
That means the motherboard is not "POSTing". This usually points to a core hardware problem (including, sometimes power). ePSA is your friend for sure.
Maybe drop the old video card and ram back in there. If that works better, at least you will know your motherboard and power-supply is still good.
hbarton45
20 Posts
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May 7th, 2017 18:00
So I did the ePSA test and everything came back fine. I also drained my power how you said. The only thing I could think of it being is the video card I swapped out or the ram. It's really weird because this only happens every like 5 or so startups.