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2 Posts

4870

February 9th, 2012 11:00

FPS issues on all games

Hello! I've recently been lurking here and have seen lots of helpful information regarding some issues, but as of now I have encountered one of my own and was hoping I'd get some help with it.

So I've had my M14X for about 2 - 3 months now and ever since December I've been having very frustrating and annoying problems with it. Back in December I purchased the new Star Wars MMO. It had terrible framerate issues, the game would run at about 60 FPS for 3 seconds, and then drop to 10 for the next 3 seconds, and then return to 60. But the strange thing is this would only start occurring about 5 minutes into the game, perhaps an indication of overheating? But I do have a cooling pad. Since then that's the only game I've been playing, recently today I reformatted my laptop because it seems nothing will fix it. I haven't got around to installing Star Wars yet but I have been playing Skyrim. To my surprise, the problem still persists. 

Now is it just me, or should this laptop be able to EASILY play Skyrim on medium settings without having FPS stutter ever 5 seconds? I've been monitoring my GPU while playing and it seems it's been spiking violently. This is never occurred until mid December, and not even a reformat has solved it.

All my graphics cards are up to date along with the GPU drivers. If there's anything else you guys need to know regarding the issue let me know.

Here's a picture of my resource monitor while playing Skyrim:

Imageshack - gpur.png

And my specs: 

Dual core i5 2300k
Nvidia GeForce 555M 1.5GB
6GB of RAM
500GB Hard Drive.

90 Posts

February 9th, 2012 16:00

Did you try hwinfo at all? It has an option to track you temps, cpu usage, cpu speed, gpu usage, gpu speed, ram usage, all in a spreadsheet. It can keep track as you play so you can see if you are hitting a high temp (over 95 or so). Is the cpu or gpu throttling.  How many cores are being used etc...  It also tracks fan speed.  Basically there is a lot of data you could look at to see if anything looked funny.

I mentioned on the other forum disabling your killer network manager, you said you upgraded. I stopped the software from running at system start up. The driver is still installed and the card works fine, just the network manager isnt' running.  Worth a shot.

You could also disable intel speedstep and turboboost in the bios.  See if that makes any difference.  Speedstep slows the processor when you aren't using it, it shouldn't make a difference but if it is kicking in while playing it could cause issues. Turboboost automatically overclocks the processor while you are within the thermal and power limits, but it adds a lot of heat. The heat could then cause throttling, I don't think this is as much of an issue on the i5, but it would help to rule things out.

There is obviously something going on, you just have to figure out if it is something you can fix or if you need to call Dell.

2 Posts

February 9th, 2012 16:00

Thanks for the suggestions, I have hwinfo a go but I haven't analysed the data yet. I'll have a go at the rest of your suggestions, if none of these things work I'll be giving Dell a call. The problem is driving me absolutely insane now!

Edit: I can't find speedstep or turboboost in my bios so I might need some help with those aspects.

90 Posts

February 9th, 2012 20:00

I assume you know but at system start up hit f2 to enter the bios.  Go to the advanced tab the first thing listed is Intel Speed Step, you can enable or disable.  A little down on the same tab is CPU Turbo Mode, you can enable or disable. Then go to the last tab and select save and exit.

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