So long story short, I turn my computer on and when it get to windows screen it just blinks and no icons are present to click on I can do nothing but move the mouse around and try to fight off a seizure. I am trying to get to the restore option when I boot the computer. I read online you need to hit shift- f8 to get there. I have tried this many times and hit just f8 and still nothing. I can only get responses from F2 and F12. You can probably tell I'm computer illiterate. So if you can break it down in kindergartener steps. Just so we are clear I can't do anything once windows opens and I am computer stupid. Please help!
The operating system might be corrupted; I will recommend you to run the PSA diagnostic just to make sure all the hardware is in good conditions and if you don’t get any error message reinstall windows.
Alienware-Milena Dell | Alienware Technical Support #IWork4Dell Opening your case does not void your warranty! Check out Alienware Artificial Intelligence I can't always reply to PM's, if you need extra assistance visit: