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September 28th, 2015 20:00
Flickering Screens After Getting Dual Monitors: Area 51 R2
I recently purchased two ASUS PA248 monitors for my new Area 51 R2 system I purchased in April. It has the dual GeForce GTX 770 cards.
Shortly after connecting the monitors I noticed artifacting happening on whatever monitor wasn't active. For instance if I was running a game or a web browser in one monitor the other would artifact and flicker. If I switched to the monitor flickering then the artifacting would switch to the opposite monitor. This happened regardless of the SLI mode being on or off. I ran the Dell diagnostic tool and got the following result.
I also recorded a video of it occurring.
[View:https://www.youtube.com/watch?v=g8-wnVl79yM:550:0]
One time I booted the system up to a scrambled looking screen and rebooted it restarted normally. Some of the guys at work says my video card is dying and I'll probably need to send the entire system back. They of course say that is what I get for buying a system rather than building my own.
Please advise. Thank you.
- Chad
Alienware - Rodrigo
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September 29th, 2015 08:00
Hi,
Make sure your system is running the latest Bios firmware, click here for the download link. Try reinstalling the video card drivers, use this version. After doing this, test to confirm if the same issue continues.
Cursethedawn
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September 30th, 2015 20:00
Unfortunately I updated the firmware and graphics driver as you instructed the the issue persists.
Cursethedawn
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October 1st, 2015 16:00
Yeah, I've had the system since April and it was fine with my old CRT. Then in September I got the two ASUS and then started seeing the flicker almost immediately after.
I considered it might be the monitor but since it happens on both I tend to not believe they would both be bad.
Alienware - Rodrigo
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4.4K Posts
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October 1st, 2015 16:00
Hi,
Does this only happen when you have 2 monitors connected?
Alienware - Rodrigo
7 Technologist
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4.4K Posts
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October 2nd, 2015 09:00
Hi,
Could you try connecting just 1 monitor and test it with both video cables, just to make sure its not something with the video cables.
Cursethedawn
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October 8th, 2015 09:00
I finally got a chance to try your suggestion. When I tried using just one monitor there was a little flickering at first but then it stopped. Then when I switched to using the other monitor (again just one) there was no flickering at all.
Switching back to two monitors the flickering resumed. I even tried switching which monitor was used as my primary and switched how they were plugged into the machine.
Cursethedawn
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October 9th, 2015 12:00
An interesting thing I discovered which may give a better clue to what is happening.
If I setup the monitors in surround mode rather than extended they do not flicker at all. This would be great if it wasn't for the monitor borders blocking over an inch of the center of the screen. I'd really rather be running in extended mode to get full use of the two monitors.