Graphics cards for the graphics amplifier

Hi,

Here you have a list:

That list is not much help. I have a GTX 1080 but it does not work. It's the MSI GTX 1080 Aero OC. Tech advice was that this card 'may not have been validated'. So that means not all 1080's work - as opposed to what the 'list' on the site suggests. Hence the question about when will it be validated so I can use the expensive card I bought specifically for the AGA? If different models are known to work or not, where is that list?

Hi,   Here you have a list:

That only lists the core Nvidia and AMD GPUs. I've been taking note of some of your posts about "un-validated cards". Same as reported by users getting info from other Dell channels (like Chat and Phone).
 
Please either publish this magical list of exact (make and model) validated cards, or work toward getting all cards with one of these GPUs working. For instance a MSI GTX-1080 Aero OC card still has a "GeForce GTX-1080" GPU on-board.
 

It's not that users expect every card on the planet to work in GA ... they just want to know what to buy so it will work.
 

AshN7,

The validated cards in the list are the Nvidia / AMD reference cards (unmodified). For example this is the reference version for the GTX1080, the specifications on this card are the validated ones. We are not saying that non-reference cards will not work, but we can not confirm the functionality, since we can't validate all cards. People will have to look for feedback from other users who have already tried.

That only lists the core Nvidia and AMD GPUs. I've been taking note of some of your posts about "un-validated cards". Same as reported by users getting info from other Dell channels (like Chat and Phone).     Please either publish this magical list of exact (make and model) validated cards, or work toward getting all cards with one of these GPUs working. For instance a MSI GTX-1080 Aero OC card still has a "GeForce GTX-1080" GPU on-board.     It's not that users expect every card on the planet to work in GA ... they just want to know what to buy so it will work.

The list that we own is based on the reference models given to us by nVidia/AMD. As you know, different manufacturers change clock speeds, vBIOS and other features on the video cards and that is something that we cannot control,

Then I suggest you add this important bit of information to all Graphics Adapter pre-sales marketing, specs, and Service Manual. Enhanced cards are very popular.
 
Otherwise, your list of "Supported Video Cards" is misleading.

The list that we own is based on the reference models given to us by nVidia/AMD. As you know, different manufacturers change clock speeds, vBIOs and other features on the video cards

Please confirm that the Graphics Adapter itself (either by mechanism of firmware or drivers) is or is-not White-Listing or Black-Listing certain cards.

I have a GTX 1080 but it does not work. It's the MSI GTX 1080 Aero OC.

1. How does it "not work" exactly.
 
2. Install MSI Gaming App v6.x. Set card to Silent Mode. This should down-clock card (GPU and RAM) back down near Reference Clocks. Power draw should also lower back down. 
 
You can also try Afterburner. Shoot for Reference clocks of basic Aero card.

Not workin in that the AGA does not recognize a card is present in the device. It defaults to integrated graphics. Hard to play with card settings as the laptop doesn't know the external card is there.

Not workin in that the AGA does not recognize a card is present in the device. It defaults to integrated graphics. Hard to play with card settings as the laptop doesn't know the external card is there.

Noting that all 1080s are supposed to work according to Alienware, what is a solution to get my laptop to detect/recognize the video card? An MSI Aero OC edition 1080.

From the Alienware Arena site: (quote)

This link contains a table of cards known to be supported with the Alienware Graphics Amplifier (as of 1/3/17). Any new single graphics card that does not exceed a 375W power requirement, and does not exceed 10.5 inches in length, while occupying no more than two slots will also be supported.

I bought a card based on available Dell info (it says "any" card) and can't get it to work. No spare money so cannot just buy another. If Dell believes what it says about the amplifier not just being a flash in the pan and what it's sales blurb says, presumably it is working to fix compatibility. problems or will change sales info to not that it works with some new cards but may not.

Any help appreciated as ME Andromeda is coming!

Notice my question to Eimy went un-answered.

Pretty sure the 1070 that came pre-installed in my new Aurora-R6 is a MSI Aero (but non-OC version). Basically, a FE without the fancy cover ... aka Reference Design card running at stock-clocks.

Maybe try locking yours at stock FE clocks, but you might have to do that in a desktop. Would also prove card works at basic level.

Well, this is frustrating...

That list is really, for I would think most people, essentially useless.

Well, this is frustrating...   That list is really, for I would think most people, essentially useless.