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February 25th, 2017 15:00

HELP

Hello, My name is Rev. I have an alienware alpha i3. It has been amazing and I love it so much but for the past month I havent been abld to use it. Every time I log in everything is fine (I am on desktop mode), I can see my backround and it says the correct time and date. It shows my WiFi and everything. When I go to log in it works fine and I type in my password and after a bit it logs me in. Immediatly after the screen goes black. The console is still on and plugged in. If I move around my mouse I can see my cursor but everytime I type in a command it doesnt work (ctrl alt delete, etc.) I really need help!

Thanks!

Rev Hill

3 Apprentice

 • 

4.4K Posts

February 27th, 2017 13:00

Hi,

 

Looks like you'll need to reinstall Windows.

9 Legend

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47K Posts

March 1st, 2017 10:00

Hard drive might be dying.  Reinstall with a new hard drive might be required.

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