4 Operator

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4.4K Posts

December 8th, 2016 12:00

Hi,

1 - Make sure the right video card is showing in the device manager

2- Check the temps of the video cards and PC's CPU.

For CPU stress test:

Run a CPU stress test using the Support Assist tool to check how high the CPU temperature goes. If you do not have Support Assist installed in your computer, click here for the download link. Follow the steps below to run the stress test. 

  • Download and install Dell Support Assist
  • Open Dell Support Assist
  • Click Checkup
  • Click Scan a Specific Device
  • Click System Devices
  • Select the CPU Stress Test and Run it. This Test will load the CPU and Ram to 100% and test it. It will make enough heat to determine if the processor is overheating or not.

Let me know how it goes. 

2 Intern

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372 Posts

December 8th, 2016 22:00

Also check the version of your drivers.  There has been a new release from Invidia.

December 9th, 2016 08:00

The stress test was passed. It didn't say anything was wrong with it. just PASSED

1 Rookie

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61 Posts

December 9th, 2016 08:00

What is the new driver going to fix in his case ? First he said it used to be fine before and second his GPU is more than an year old.

December 9th, 2016 10:00

I figured it out. It was the BIOS. www.3dmark.com/.../16572619 Thats my new benchmark.

NEW RESULTS

Graphics Test 1 - 88.32 fps

Graphics Test 2 - 66.9 fps

Physics Test - 27.43 fps

Combined Test - 25.06 fps

Old results

Graphics Test 1 - 41.38 fps

Graphics Test 2 -50.94 fps

Physics Test - 6.32 fps

Combined Test - 6.0 fps

I cannot believe it. All I had to do, for anyone who has an issue in the future, I just had to reset my comp, hit F2 as it booted to go into BIOS screen. At the bottom it said to hit F9, so I pressed it to restore to default (hit yes when prompted), then it took me back to the screen, I then hit escape, save and continue, and BAM it loaded and is running faster than even when I got it.

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