The simplest solution may be the best. Just try the new drive with another computer. See if behaves normally. Is unlikely but may just have a defect or even its USB cable may be an issue. You do plug directly into one of computer's USB ports? Not into some extension USB cable or an USB hub or anything? Not one of my 5 drives work if I plug them through an extension USB port cable but plugged directly into any of computer's 8 USB ports, they all work faultlessly.
007007007
1 Rookie
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30 Posts
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May 7th, 2017 07:00
The simplest solution may be the best. Just try the new drive with another computer. See if behaves normally. Is unlikely but may just have a defect or even its USB cable may be an issue. You do plug directly into one of computer's USB ports? Not into some extension USB cable or an USB hub or anything? Not one of my 5 drives work if I plug them through an extension USB port cable but plugged directly into any of computer's 8 USB ports, they all work faultlessly.
Tesla1856
8 Wizard
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17.3K Posts
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May 7th, 2017 13:00
You know, users sometimes report similar over the years about various Alienware computers.
But in 7 years and various Alienware computers, I have never experienced it.
As for troubleshooting, I think @CoolShrek covered it, so no use repeating.
My guess would be it has some kind of bootable partition pre-installed on it.