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40605
September 1st, 2013 04:00
Help! Alienware M11x R3 FPS Issues.
Dear Community.
I do not have the greatest knowledge when it comes to computer so i was looking for some advice. I have owned my Alienware M11x R3 for just over two years now, with the motherboard and hard drive being replaced just under a year ago. When i first got my laptop i would be gaming on medium-high setting with great frame rate. However now i have my games set to the lowest settings (World of Warcraft, League of Legends as a couple of examples) and i find that half of the time the game will run smoothly and at 60-70 fps, then it all of a sudden can drop down to around 15-20 fps. I understand that over time computers will lose some performance, and at first i thought because of this laptops small size it was down to maybe overheating, but it seems to show this in consistent frame rate issue even when the computer has only been on for 20-30 minutes.
Is this just something that happens over time or could it be the sign that i have a problem? Any advice would be much appreciated.
Many Thanks, Mike
DELL-Sujatha K
Community Manager
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3.3K Posts
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September 1st, 2013 08:00
Hi Mike,
I suggest that you perform the steps given in the link below:
http://dell.to/14aMHSC
Let me know if there is any improvement after this.
Mjsl
3 Posts
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September 4th, 2013 15:00
Thanks for the help Sujatha, i followed the steps and had a good clean up of my PC and there does seem to be an increase in performance over the last couple of days. It's not back to how it was when it was new but i wouldn't expect it to be. Ive been able to turn up my setting by a level so thanks again for the advice :)
dmpotter1361
90 Posts
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September 4th, 2013 22:00
Have you cleaned the debris which forms between the fans and the heat fins?
I used a program called GPU-Z and noticed my GPU was running hot 70 cel+, cleaned the fins and now I'm nice and cool.
DELL-Sujatha K
Community Manager
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3.3K Posts
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September 5th, 2013 07:00
Hi AlexandruHera,
Thank you for the update. Let me know if you need any further assistance.
Mjsl
3 Posts
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September 9th, 2013 02:00
dmpotter, yes my first idea was to try cleaning out the inside of my laptop. When i ran the diagnostics i found the the temperature was running between 63-72 degrees which i think is ok.