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May 12th, 2014 00:00
Help me please Alienware x51 r2
Hello there.
i got an Alienware x51 r1 with i5 processor and 8gb team etc......
Right here is the problem the hrs drive has been totally wipped so there is no dell partition and no recovery partition on there.
Next thing is I install my windows 8 that dell give me on disc it come with the computer but i tryed installing all the Alienware software but it doesn't install because it doesn't recconize an Alienware computer
what can i so to fix this :(
The computer is still under warranty as well.
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Tesla1856
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May 12th, 2014 11:00
If you re-installed Windows 8 from a Windows 8 DVD (instead of a Dell or User created Dell Recovery flash drive) ...
You have to install these drivers and use this order. AW-Command Center is one of the last things you install.
http://www.dell.com/support/troubleshooting/us/en/19/KCS/KcsArticles/ArticleView?c=us&l=&s=dhs&docid=536193
If you are under warranty, feel free to call phone support if you would rather work the issue that way.