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December 10th, 2016 11:00
Issue with Alienware M17 R3
Hello i have a M17 r3. I went to reinstall windows and ended up Deleting everything. I reinstalled windows and everything. But here is the major issue. My screen is Cracked and all i see is different color lines. I have been using the HDMI to see the screen but once i reinstalled windows i cant use it anymore? Any idea why? Is it cause i need the driver? If so where do i get it cause i have my resource cd and i reinstalled everything from there. Any and all help with be appreciated
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Tesla1856
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December 12th, 2016 13:00
Sometimes there is a Function-Key combo that must be pressed to switch to external monitor. See PDF Owner's Manual or look at keyboard closely.
Sometimes HDMI ports only work after Windows is booted. Try using the "lowest tech" one available ... like maybe VGA or DVI.
Eimy_B
6 Operator
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December 12th, 2016 13:00
Hi,
Send me a private message with the service tag so I can assist you further.
msavary85
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December 13th, 2016 10:00
i SENT YOU A PM WITH SERVICE TAG
msavary85
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February 18th, 2017 02:00
Hello can anyone please provide some assitiances with my laptop.