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Lost Programme
Stupid question probably - but still!!!!!
Does anyone know where I can download "Alien Autopsy" (the Alienware type and not what comes up on Google search).
I lost mine when my laptop crashed quite some time ago and being in Aust. we don't get the install discs when we purchase AW or Dell computers even on a $3000 laptop. I have mentioned this previously on this forum and was promised a set of discs but it never happened. No surprise there.
Pedro21
Alienware - Rodrigo
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December 11th, 2015 12:00
Hi,
Please view this link. It provides different download formats for the Support Assist program, try it with those links to see if you can get it to show up.
Alienware - Rodrigo
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December 7th, 2015 14:00
Hi,
Alien Autopsy is now called Support Assist, the name was changed several months ago. Click here for the download link.
Pedro21
66 Posts
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December 7th, 2015 22:00
Hi Rodrigo,
Thanks for the response. I clicked on the link and it took me to the site ok. I then click on download Support Assist (2.1mb) and run to install. Next a box pops up telling me that no updates are available.
Problem is, I don't have Support Assist (that 's the old Alien Autopsy) on my computer. What is the next step I should take?. Thanks
Peter
Alienware - Rodrigo
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December 8th, 2015 14:00
Hi,
If you open Programs and Features, do you see Support Assist or Alien Autopsy on the list? If you do, uninstall them and try installing Support Assist again.
Pedro21
66 Posts
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December 8th, 2015 19:00
Hi Rodrigo.
Checked using programmes and features and also did a search for both and neither are present.
Peter21
Pedro21
66 Posts
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December 14th, 2015 07:00
Hi Rodrigo,
An update for you. I confess - I discovered I had the programme on my M17 all along but under "My Dell". Yep, I can swallow my pride and admit I am a D*******h**d.
Thanks for you time and effort. As usual it is greatly appreciated. Peter (Pedro21)