Try reinstalling the video card drivers from Device Manager, under Display Adapters. Uninstall the Intel driver first, restart the system and install it again, click here for the download link. Do the same thing with the NVidia driver, click here for the latest driver version of the 980M card.
Alienware - Rodrigo
7 Technologist
•
4.4K Posts
1
April 6th, 2016 14:00
Hi,
Try reinstalling the video card drivers from Device Manager, under Display Adapters. Uninstall the Intel driver first, restart the system and install it again, click here for the download link. Do the same thing with the NVidia driver, click here for the latest driver version of the 980M card.
kingharry
2 Posts
1
April 7th, 2016 09:00
Hey,
Thanks , I updated the drivers and run the online dell support test. It passed A OK .
cheers !
with kind regards,
John Harrison.
Alienware - Rodrigo
7 Technologist
•
4.4K Posts
0
April 7th, 2016 14:00
Hello,
You're very welcome, thank you for confirming this.