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June 18th, 2014 15:00

My Alienware x51 is not working

My Alienware X51 is not working my alienware will boot up an Show the alien head and show the boot up stuff but then after that it goes a black screen and won't do anything so what is the problem is it windows 7 but just yesterday it was working just fine and no issues. 

 

 

 

1.8K Posts

June 18th, 2014 20:00

Hi!

Run an ePSA diagnostic to check for hardware errors. If nothing comes up on the test, check the Boot Sequence in the BIOS and try restoring to the default settings.

If issue persists, follow the instructions on this video to re-install Windows and then install the drivers from this article.

Let me know how it goes!

June 18th, 2014 16:00

The Alienware is a x51 r2

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