Need help with my alienware 51x Desktop issue

Mohammed72

As the best forum to post this in, is the Alienware Owners Club, I am moving the thread to it.
  
Bev.

what are your X51 specs. and do you get a blue screen? please describe more about the "crash"

Intel® Core™ i7-2600 Processor(3.4GHz,8MB Cache,with Hyper-Threading and Turbo Boost Technology 2.0

8GB Dual Channel 1333 Mhz DDR3

1TB SATA 3.0Gb/s Hard Drive with Native Command Queuing

1GB GDDR5 NVIDIA® GeForce®

Slot-Loading Dual Layer DVD Burner (DVD+-RW, CD-RWGTX 555

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and no i dont get Blue Screen, it runs good but after sometime it freeze shows an alien wallpaper and i cant click anything

when i install any program it happens and somtimes it auto restart but when it restarts it doesnt show anything on the screen

When did this start? Have you installed any programs or updates lately?

Try a clean boot and let us know how it goes

same thing nothing changed...

I've been doing the clean boot for days now and still auto shutdown...

I think its fine but it switch monitors like it changes to the other one, but im using 1 monitor. any ideas ?

^ about how to stop auto switching or whatever ?

Is your monitor plugged into the graphics card via mini hdmi or dvi? Or are you plugged into the HDMI port near the usb ports etc

nvm the monitor is fine, but the pc keep doing auto shutdown then it turns bk on and nothing shows on the screen

and im using the dvi port

can somebody please help me, when i use my alienware it keeps Restarting and when it restarts it shows nothing....

@mohammed72

Thought you would have called tech support for advise by now. Try this first

-Uninstall nvidia drivers

-Download Ccleaner and run registry clean up

-Download up to date drivers from nvidia, choose "660ti" as your gpu, if this doesnt work use dells OEM drivers

-Install and see what happens

Also try plugging your power brick into a different socket, i know one of my wall sockets is bad and has given be similar shut downs.

Also try a diffent anti virus program like the official microsoft security essentials (free) sometimes AV programs can cause strange restart/boot issues.

Let me know if this helps

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