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J

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July 8th, 2017 16:00

No Power issue Alienware 15 Laptop

I have an Alienware 15 Laptop that will not power on at all, no indications that its receiving power from the ac adapter either. Though I have diagnosed the issue as either a bad adapter or a bad charging port. I can wiggle the the plug while its inside the port and the lights will come on for a split second. I just need to determine whether its the port or the adapter. Any tips on how I might do this?

July 8th, 2017 17:00

bump

3 Apprentice

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4.4K Posts

July 10th, 2017 12:00

Hi jaceonator‌,

If the port is wiggling, it's more likely that the problem is related to the port and not to the adapter.

The easiest thing to do at this point would be to try with another adapter.

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