Problems Installing On line Screen Display Software-M17xr3

Question

Using windows 7 64 pro with Alienware M1xR3. Had to reformat hard drive, now the on screen display buttons do not work. Prior to reformat the OSD and function buttons worked perfectly Now Pressing on these buttons (volume, eject, ect) all do not show up on the screen display. I have tried to install all the different versions of the OSD software file but I get an error on installation for all of the different version files saying '1608:unable to create InstallDriver Instance,return code-2147024894. Anyone have suggestions/ideas how to get the OSD program file installed so the osd display buttons work. Thank You.

Tesla1856 · Answer

After Windows clean-install, driver order is important. Chipset driver must be first. http://www.dell.com/support/troubleshooting/us/en/19/KCS/KcsArticles/ArticleView?c=us&l=&s=dhs&docid=536193

Locked Topics – Alienware General

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