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March 18th, 2017 11:00
R3 15 Bios Recovery / Bricked Update
I ran Windows / Alienware(Dell) / Nvidia Updates on my R3 15 Alienware machine, the computer rebooted hung at an extremely high RPM fan with nothing on the screen, no backlighting on the keyboard or trackpad either. The machine hung in that state with the alarmingly loud fans for about 25 minutes and then shut down (it was plugged in the entire time). Since then the machine will power on kinda, make some fan noises, beep on and off and then shut down after 10 minutes.
Does anyone know a way to get it into BIOS recovery mode? Or force it to get through POST? The machine was running 100% fine prior to these updates being attempted.
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Carbon Based Lifeform
2 Intern
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872 Posts
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March 18th, 2017 15:00
I don't have this model. however, happend to me 2 years ago.
i disconnected all the cables, removed the battery, then pushed the power on button for 1 minute. after that i was able to boot into bios. give it a try. good luck.
Alienware - Rodrigo
7 Technologist
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4.4K Posts
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March 20th, 2017 13:00
Hi
If you are still experiencing this issue, please send me a private message so we can look into it. You should have a "Send Message" option in your inbox, just look for my username there.
rezaknn
1 Message
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October 19th, 2017 15:00
I have similar issue with13 R3. CMOS reset didn't help. Who know how to recover BIOS from USB? Thanks in advance.