I have never heard of something like this happening. Send me a Private Message (click my username, click Send Message) with the following data so I can look into this - Email Address: Name: Shipping Address: Phone Number: Service Tag number:
Your first mistake was accepting the package. I hope this gets sorted out for you, but I wouldn't have been surprised if Dell told you that signing for the package voids your current claim.
That is absolutely crazy....what a bad thing to have happen. I remember when my R3 arrivied my ups driver said the same thing about it being heavy...mine just wasn't open. Have an open box would have weirded me out straight away.
At first i didn't think of calling the police as i automatically thought that's what dell would do themselves and that is why i mentioned the security cam outside my front door, i will ring again tomorrow and see if they want me to phone the police myself but i think she did say they would do something and that's why i didn't.and as for phoning UPS i would rather the police do it and try and catch the them out as they could still have items in there possession.
The only thing that bothers me is the squeaky clean water cooling heatsink as to why bother cleaning the gunk off who ever took the cpu out ?
who ever took them must be very hard up and to risk losing there own job unless the do it on a regular basis on random items .
I remember a few years ago the town where i live that a postman of 26 years and was a well liked guy and got caught stealing giro cheque's that he could cash he got 8 years in jail .
DELL-Chris M
Community Manager
•
56.9K Posts
0
March 9th, 2012 14:00
I have never heard of something like this happening. Send me a Private Message (click my username, click Send Message) with the following data so I can look into this -
Email Address:
Name:
Shipping Address:
Phone Number:
Service Tag number:
Rouge Recon
42 Posts
0
March 9th, 2012 16:00
Your first mistake was accepting the package. I hope this gets sorted out for you, but I wouldn't have been surprised if Dell told you that signing for the package voids your current claim.
Sir_Gawain
18 Posts
0
March 9th, 2012 17:00
Agreed, why wernt the police called first followed by UPS????
goonielife
90 Posts
0
March 9th, 2012 17:00
Call the police. Call UPS. In all honesty it sounds less like a Dell problem and more like a UPS problem.
Sir_Gawain
18 Posts
0
March 9th, 2012 17:00
That is absolutely crazy....what a bad thing to have happen. I remember when my R3 arrivied my ups driver said the same thing about it being heavy...mine just wasn't open. Have an open box would have weirded me out straight away.
AuroraALX
20 Posts
0
March 9th, 2012 18:00
At first i didn't think of calling the police as i automatically thought that's what dell would do themselves and that is why i mentioned the security cam outside my front door, i will ring again tomorrow and see if they want me to phone the police myself but i think she did say they would do something and that's why i didn't.and as for phoning UPS i would rather the police do it and try and catch the them out as they could still have items in there possession.
The only thing that bothers me is the squeaky clean water cooling heatsink as to why bother cleaning the gunk off who ever took the cpu out ?
who ever took them must be very hard up and to risk losing there own job unless the do it on a regular basis on random items .
I remember a few years ago the town where i live that a postman of 26 years and was a well liked guy and got caught stealing giro cheque's that he could cash he got 8 years in jail .
HeLiVeS
6 Posts
0
March 9th, 2012 21:00
Man how horrible...