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1 Rookie
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3 Posts
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26914
June 23rd, 2015 20:00
RAM upgrade issue in new Alienware 15, 4 beeps no boot.
So I just purchased a new alienware 15 and I already had good compatible ram for an upgrade, according to dell recommended ram, for this computer. It also worked in my previous alienware 14. I took out the stock ram (2x4GB @1600mhz) and put in Corsair vengeance (2x8GB @ 1866mhz) and the current bios is not recognizing them. A04 is the most current bios. Any chance Alienware will be releasing a bios upgrade to accept ram like this. the Alienware 14 ran them flawlessly. Model number on the ram upgrade is CMSX16GX3M2A1866C10
thanks for any help.
croptop
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Game7a1
6 Operator
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727 Posts
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June 24th, 2015 18:00
Your new RAM sticks run at a higher voltage than the laptop takes. The laptop uses DDR3 1.35v or DDR3L RAM.
Milena M458
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2.7K Posts
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June 24th, 2015 17:00
Since they are third party there is no way to assure you that they will work or that a BIOS update will fix the problem.
If you want reference of third party hardware that might work you ask in notebook review or in Alienware Arena.