cornerstone31 is correct, but I dont recommend it for a novice. He will have to configure some applications, drivers, and settings. If he is not comfortable with a manual install, the recovery partition will get him back to the way it was when he took it out of the box.
I disagree, I would not use the recovery partition, instead (backup everything) and re-install from the re installation disks, F12 at start up select dvd drive then install, custom, delete partitions how you like, or just delete everything. then click next. after install resource cd will put drivers on the pc, I suggest you update them from the dell/alienware website.
Remember to back up all your files, pictures, movies, E-mails (if using a third mail app), and installers.
You will have to upgrade your security program since the one that came with the PC may be outdated. All MS updates will have to be installed again and any driver from DeLL´s Drivers & Downloads that you upgraded after you got your Aurora. The BIOS and firmwares stay in your hardware so there is no need to install again.
Thanks for your help guys. I called Alienware that night and they were able to help me. I beleive it was f8 or f10. Then go to system restore, fill out the language and keyboard option, then go all the way to the bottom and pick Dell Data safe. Theres a ghost image in there of how your computer was when you first bought it.
It depends on your OS. If it is XP, you press-hold Ctrl+F11 after the Dell logo disappears and a blue bar at the top of the screen shows up. if it is Vista or W7, you press F8 at the DeLL logo and in Advance Boot Option choose Repair Your Computer, specify your language and log as an user with administrative rights. Click OK and choose DeLL Factory Image Restore.
Or use the link I provided in a post above and choose your OS.
UpsetXPS730
3 Posts
0
March 2nd, 2010 13:00
1. Turn on the computer.
2. When the Dell splash screen appears during the computer startup process, press and hold and then press . Then, release both keys at the same time.
3. In the Dell PC Restore by Symantec window, click Restore. Alternatively, press to highlight Restore, and then press .
4. When a warning message appears stating that all data will be lost, click Confirm, or press to highlight Confirm and then press .
The Progress window will appear. Once the restore process starts, Dell PC Restore by Symantec usually takes about 8 to 10 minutes to finish.
When the restore process is complete, the following message will appear:
The system recovery process was successful.
5. Click Finish or press to highlight Finish and then press to restart the computer.
The software is now installed as it was when the computer was first received.
UpsetXPS730
3 Posts
0
March 2nd, 2010 13:00
cornerstone31 is correct, but I dont recommend it for a novice. He will have to configure some applications, drivers, and settings. If he is not comfortable with a manual install, the recovery partition will get him back to the way it was when he took it out of the box.
cornerstone31
13 Posts
0
March 2nd, 2010 13:00
I disagree, I would not use the recovery partition, instead (backup everything) and re-install from the re installation disks, F12 at start up select dvd drive then install, custom, delete partitions how you like, or just delete everything. then click next. after install resource cd will put drivers on the pc, I suggest you update them from the dell/alienware website.
iroc9555
2 Intern
•
1K Posts
0
March 2nd, 2010 14:00
Hi Yodamaster.
If what you want is to do a PC restore (using image by Dell), Click link below for your OS:
http://support.dell.com/support/topics/global.aspx/support/dsn/en/document?journalid=80615E4113C1A1EEE040AC0A66E95D15&docid=361935&type=force&lx=181316&lv=336966&l7=362066
Remember to back up all your files, pictures, movies, E-mails (if using a third mail app), and installers.
You will have to upgrade your security program since the one that came with the PC may be outdated. All MS updates will have to be installed again and any driver from DeLL´s Drivers & Downloads that you upgraded after you got your Aurora. The BIOS and firmwares stay in your hardware so there is no need to install again.
SpoonFit
52 Posts
0
March 2nd, 2010 22:00
Sorry...but press on hold wat button?
Yodasmaster
1 Rookie
•
76 Posts
0
March 2nd, 2010 22:00
Thanks for your help guys. I called Alienware that night and they were able to help me. I beleive it was f8 or f10. Then go to system restore, fill out the language and keyboard option, then go all the way to the bottom and pick Dell Data safe. Theres a ghost image in there of how your computer was when you first bought it.
iroc9555
2 Intern
•
1K Posts
0
March 3rd, 2010 14:00
@ spoonFit.
It depends on your OS. If it is XP, you press-hold Ctrl+F11 after the Dell logo disappears and a blue bar at the top of the screen shows up. if it is Vista or W7, you press F8 at the DeLL logo and in Advance Boot Option choose Repair Your Computer, specify your language and log as an user with administrative rights. Click OK and choose DeLL Factory Image Restore.
Or use the link I provided in a post above and choose your OS.
Hope it helps.
Zombified5000
2 Posts
0
February 25th, 2013 00:00
what keys in your second step do i hold?
Par00
5 Posts
0
May 21st, 2016 04:00
How do I do it for windows 10?